Sampling and approval is vital
Anonymity. Available. Appraisal.
When buying, you may request samples at any time to assist with your decision making and negotiations.
Importantly, no trade is contracted until you unconditionally accept a final sample and the supporting technical specification declaration.
When a seller adds an available wine to VINEX, they can select whether to make samples available or not, during the negotiation or pre-auction period.
However, if samples are not made available during negotiations, a final sample technical specification and composition declaration must be made available for your acceptance on the successful completion of any negotiation.
The number of samples you are able to request is restricted by your membership level and trading activity. To request samples from another member's listing you must subscribe for Professional access.
If you are a buyer (without having purchased a subscription) and list your own sourcing requirements, you may request samples from sellers making counter-offers without the need to upgrade to a paid subscription.
The VINEX team must approve all new member’s first sample request. If selling and you receive a request for samples you will be able view the requesting member’s profile, including country of origin, then either accept, decline or seek clarification on the request.
Sample requests for listings under the Procurement Auction trade method starting in 7 and 21 days, must be accepted and supplied pre-auction, to be eligible to bid at Auction.
Sample requests for listings under all other trade methods may be made by the buyer, but only after the seller has first submitted an offer. Acceptance of any request is entirely at the seller's discretion.
VINEX reports on the dispatch and delivery status of all samples, which are tracked through the Marketplace with the details displayed on your dashboard.
When you request samples, the seller will be notified and provided details of your requests. You may request a single sample, or a sample of a second option, different in style. All sample requests are limited to supplying between 2 - 6 bottles of each option.
VINEX protects and enforces the sampling integrity and anonymity of all parties. Therefore, VINEX prohibits sellers delivering samples directly to you or allowing identifying labels, printed corks, embossed glass or other marks that can identify the supplier.
To protect your anonymity, VINEX utilises Freight Forwarding centres. The seller must arrange delivery to the nominated forwarding centre and from there VINEX will arrange next day delivery to your requested address.
The cost of freight to the VINEX forwarding address is the seller's responsibility. The progress and delivery of samples can be tracked through your VINEX dashboard. In addition, VINEX offers an advanced freight tracking service (AfterShip), found in Tools.
You can provide feedback on samples received through your dashboard by selecting approve, decline or seek modification (with a re-sample request, advising the changes required). If you decline a sample, you must provide a reason. If approved, you can expect the seller will be keen to negotiate with you to complete a trade.
Specific rules relating to the supply of samples are detailed in the VINEX Trading Rules. Further information may also be obtained from a VINEX Manager.